Singapore’s first one-stop support centre for victims or survivors of online harms.

Discover Your Rights at SHECARES@SCWO

Discover Your Rights


Seek Help

Live without Fear at SHECARES@SCWO

Live Without Fear

We are here to help.

If you or anyone you know have been experiencing online harms, such as harassment, abusive language, revenge porn, cyberstalking, or doxxing – we are here to help. This is more common than you think, and you do not have to face the struggle alone.

SHECARES@SCWO is Singapore’s first one-stop support centre for victims or survivors of online harms, launched in collaboration with SG Her Empowerment (SHE). The centre provides holistic victim support and a safe space for victims and survivors, particularly girls and women, to turn to when they encounter online harms.

SHECARES@SCWO provides the following services:

Helpline and Textline 9 am - 9 pm

Speak to a trained counsellor, who will help you determine what to do next, and if it will be helpful to attend a counselling session or one of our legal clinics. (Call: 8001 01 4616 | Whatsapp: 6571 4400)

Counselling 9 am - 6 pm (By appointment only)

Counsellors trained in trauma-informed care will provide free counselling sessions for victims or survivors who have experienced harms on the internet.

Pro Bono Legal Assistance​ Every 1st and 3rd Wednesday of the Month, 7 pm - 9 pm (By appointment only)

Legal volunteers from Pro Bono SG will offer free legal assistance at legal clinics.

(All operation hours are on weekdays except Public Holidays.)


Reach Out To Us

If you have any questions or would like to seek assistance or make an appointment, please reach out to us.

We want you to feel safe, so what you tell us will be kept confidential.

Your personal data will be treated in accordance with the law. Please do understand that we may be legally required to make a police report if your case involves a criminal offence.

We are unfortunately unable to guarantee that there will be bilingual lawyers at all our counselling or legal clinic sessions. We encourage visitors to arrive with an English-speaking friend or family member who can translate for them.

If you are facing an emergency or are in danger, please call the Police at 999 or other 24-hours national helplines for immediate help.

    • National Anti-Violence and Sexual Harassment Helpline (NAVH)- 1800-777 0000

    • Samaritans of Singapore (SOS)- 1-767

    • Institute of Mental Health Helpline for Psychiatric emergencies 6389 2222 (24hrs)

Getting There


The centre’s physical address is at SCWO, 96 Waterloo Street, Singapore 187967. It is within walking distance from MRT stations and bus stops.

The centre is physically located at the 2nd floor of the SCWO building.

Nearest MRTs:

(5-minutes walk) Bras Basah MRT (CC2) and Bencoleen MRT (DT21)

(10-minutes walk) Dhoby Ghaut MRT (NS24/NE6/CC1)

(15-minutes walk) Bugis MRT (EW12/DT14)

SWHF Heritage Walk


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